Table of Contents

1 Market Overview
1.1 Healthcare BPO Introduction
1.2 Market Analysis by Type
1.2.1 Payer Services
1.2.2 Provider Services
1.2.3 Pharmaceutical Services
1.3 Market Analysis by Applications
1.4 Market Analysis by Regions
1.4.1 North America (USA, Canada and Mexico)
1.4.1.1 USA Market States and Outlook (2012-2022)
1.4.1.2 Canada Market States and Outlook (2012-2022)
1.4.1.3 Mexico Market States and Outlook (2012-2022)
1.4.2 Europe (Germany, France, UK, Russia and Italy)
1.4.2.1 Germany Market States and Outlook (2012-2022)
1.4.2.2 France Market States and Outlook (2012-2022)
1.4.2.3 UK Market States and Outlook (2012-2022)
1.4.2.4 Russia Market States and Outlook (2012-2022)
1.4.2.5 Italy Market States and Outlook (2012-2022)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
1.4.3.1 China Market States and Outlook (2012-2022)
1.4.3.2 Japan Market States and Outlook (2012-2022)
1.4.3.3 Korea Market States and Outlook (2012-2022)
1.4.3.4 India Market States and Outlook (2012-2022)
1.4.3.5 Southeast Asia Market States and Outlook (2012-2022)
1.4.4 South America, Middle East and Africa
1.4.4.1 Brazil Market States and Outlook (2012-2022)
1.4.4.2 Egypt Market States and Outlook (2012-2022)
1.4.4.3 Saudi Arabia Market States and Outlook (2012-2022)
1.4.4.4 South Africa Market States and Outlook (2012-2022)
1.4.4.5 Nigeria Market States and Outlook (2012-2022)
1.5 Market Dynamics
1.5.1 Market Opportunities
1.5.2 Market Risk
1.5.3 Market Driving Force
2 Manufacturers Profiles
2.1 IQVIA
2.1.1 Business Overview
2.1.2 Healthcare BPO Type and Applications
2.1.2.1 Type 1
2.1.2.2 Type 2
2.1.3 IQVIA Healthcare BPO Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.2 LabCorp
2.2.1 Business Overview
2.2.2 Healthcare BPO Type and Applications
2.2.2.1 Type 1
2.2.2.2 Type 2
2.2.3 LabCorp Healthcare BPO Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.3 Accenture
2.3.1 Business Overview
2.3.2 Healthcare BPO Type and Applications
2.3.2.1 Type 1
2.3.2.2 Type 2
2.3.3 Accenture Healthcare BPO Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.4 Catalent
2.4.1 Business Overview
2.4.2 Healthcare BPO Type and Applications
2.4.2.1 Type 1
2.4.2.2 Type 2
2.4.3 Catalent Healthcare BPO Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.5 Parexel
2.5.1 Business Overview
2.5.2 Healthcare BPO Type and Applications
2.5.2.1 Type 1
2.5.2.2 Type 2
2.5.3 Parexel Healthcare BPO Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.6 Lonza
2.6.1 Business Overview
2.6.2 Healthcare BPO Type and Applications
2.6.2.1 Type 1
2.6.2.2 Type 2
2.6.3 Lonza Healthcare BPO Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.7 Cognizant
2.7.1 Business Overview
2.7.2 Healthcare BPO Type and Applications
2.7.2.1 Type 1
2.7.2.2 Type 2
2.7.3 Cognizant Healthcare BPO Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.8 Boehringer Ingelheim
2.8.1 Business Overview
2.8.2 Healthcare BPO Type and Applications
2.8.2.1 Type 1
2.8.2.2 Type 2
2.8.3 Boehringer Ingelheim Healthcare BPO Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.9 PPD
2.9.1 Business Overview
2.9.2 Healthcare BPO Type and Applications
2.9.2.1 Type 1
2.9.2.2 Type 2
2.9.3 PPD Healthcare BPO Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.10 Charles Rivers
2.10.1 Business Overview
2.10.2 Healthcare BPO Type and Applications
2.10.2.1 Type 1
2.10.2.2 Type 2
2.10.3 Charles Rivers Healthcare BPO Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.11 Sutherland
2.11.1 Business Overview
2.11.2 Healthcare BPO Type and Applications
2.11.2.1 Type 1
2.11.2.2 Type 2
2.11.3 Sutherland Healthcare BPO Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.12 Genpact
2.12.1 Business Overview
2.12.2 Healthcare BPO Type and Applications
2.12.2.1 Type 1
2.12.2.2 Type 2
2.12.3 Genpact Healthcare BPO Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.13 inVentiv Health
2.13.1 Business Overview
2.13.2 Healthcare BPO Type and Applications
2.13.2.1 Type 1
2.13.2.2 Type 2
2.13.3 inVentiv Health Healthcare BPO Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
2.14 HCL
2.14.1 Business Overview
2.14.2 Healthcare BPO Type and Applications
2.14.2.1 Type 1
2.14.2.2 Type 2
2.14.3 HCL Healthcare BPO Sales, Price, Revenue, Gross Margin and Market Share (2016-2017)
3 Global Healthcare BPO Market Competition, by Manufacturer
3.1 Global Healthcare BPO Sales and Market Share by Manufacturer
3.2 Global Healthcare BPO Revenue and Market Share by Manufacturer
3.3 Market Concentration Rate
3.3.1 Top 3 Healthcare BPO Manufacturer Market Share
3.3.2 Top 6 Healthcare BPO Manufacturer Market Share
3.4 Market Competition Trend
4 Global Healthcare BPO Market Analysis by Regions
4.1 Global Healthcare BPO Sales, Revenue and Market Share by Regions
4.1.1 Global Healthcare BPO Sales by Regions (2012-2017)
4.1.2 Global Healthcare BPO Revenue by Regions (2012-2017)
4.2 North America Healthcare BPO Sales and Growth (2012-2017)
4.3 Europe Healthcare BPO Sales and Growth (2012-2017)
4.4 Asia-Pacific Healthcare BPO Sales and Growth (2012-2017)
4.5 South America Healthcare BPO Sales and Growth (2012-2017)
4.6 Middle East and Africa Healthcare BPO Sales and Growth (2012-2017)
5 North America Healthcare BPO by Countries
5.1 North America Healthcare BPO Sales, Revenue and Market Share by Countries
5.1.1 North America Healthcare BPO Sales by Countries (2012-2017)
5.1.2 North America Healthcare BPO Revenue by Countries (2012-2017)
5.2 USA Healthcare BPO Sales and Growth (2012-2017)
5.3 Canada Healthcare BPO Sales and Growth (2012-2017)
5.4 Mexico Healthcare BPO Sales and Growth (2012-2017)
6 Europe Healthcare BPO by Countries
6.1 Europe Healthcare BPO Sales, Revenue and Market Share by Countries
6.1.1 Europe Healthcare BPO Sales by Countries (2012-2017)
6.1.2 Europe Healthcare BPO Revenue by Countries (2012-2017)
6.2 Germany Healthcare BPO Sales and Growth (2012-2017)
6.3 UK Healthcare BPO Sales and Growth (2012-2017)
6.4 France Healthcare BPO Sales and Growth (2012-2017)
6.5 Russia Healthcare BPO Sales and Growth (2012-2017)
6.6 Italy Healthcare BPO Sales and Growth (2012-2017)
7 Asia-Pacific Healthcare BPO by Countries
7.1 Asia-Pacific Healthcare BPO Sales, Revenue and Market Share by Countries
7.1.1 Asia-Pacific Healthcare BPO Sales by Countries (2012-2017)
7.1.2 Asia-Pacific Healthcare BPO Revenue by Countries (2012-2017)
7.2 China Healthcare BPO Sales and Growth (2012-2017)
7.3 Japan Healthcare BPO Sales and Growth (2012-2017)
7.4 Korea Healthcare BPO Sales and Growth (2012-2017)
7.5 India Healthcare BPO Sales and Growth (2012-2017)
7.6 Southeast Asia Healthcare BPO Sales and Growth (2012-2017)
8 South America Healthcare BPO by Countries
8.1 South America Healthcare BPO Sales, Revenue and Market Share by Countries
8.1.1 South America Healthcare BPO Sales by Countries (2012-2017)
8.1.2 South America Healthcare BPO Revenue by Countries (2012-2017)
8.2 Brazil Healthcare BPO Sales and Growth (2012-2017)
8.3 Argentina Healthcare BPO Sales and Growth (2012-2017)
8.4 Columbia Healthcare BPO Sales and Growth (2012-2017)
9 Middle East and Africa Healthcare BPO by Countries
9.1 Middle East and Africa Healthcare BPO Sales, Revenue and Market Share by Countries
9.1.1 Middle East and Africa Healthcare BPO Sales by Countries (2012-2017)
9.1.2 Middle East and Africa Healthcare BPO Revenue by Countries (2012-2017)
9.2 Saudi Arabia Healthcare BPO Sales and Growth (2012-2017)
9.3 UAE Healthcare BPO Sales and Growth (2012-2017)
9.4 Egypt Healthcare BPO Sales and Growth (2012-2017)
9.5 Nigeria Healthcare BPO Sales and Growth (2012-2017)
9.6 South Africa Healthcare BPO Sales and Growth (2012-2017)
10 Global Healthcare BPO Market Segment by Type
10.1 Global Healthcare BPO Sales, Revenue and Market Share by Type (2012-2017)
10.1.1 Global Healthcare BPO Sales and Market Share by Type (2012-2017)
10.1.2 Global Healthcare BPO Revenue and Market Share by Type (2012-2017)
10.2 Payer Services Sales Growth and Price
10.2.1 Global Payer Services Sales Growth (2012-2017)
10.2.2 Global Payer Services Price (2012-2017)
10.3 Provider Services Sales Growth and Price
10.3.1 Global Provider Services Sales Growth (2012-2017)
10.3.2 Global Provider Services Price (2012-2017)
10.4 Pharmaceutical Services Sales Growth and Price
10.4.1 Global Pharmaceutical Services Sales Growth (2012-2017)
10.4.2 Global Pharmaceutical Services Price (2012-2017)
11 Global Healthcare BPO Market Segment by Application
11.1 Global Healthcare BPO Sales Market Share by Application (2012-2017)
12 Healthcare BPO Market Forecast (2017-2022)
12.1 Global Healthcare BPO Sales, Revenue and Growth Rate (2017-2022)
12.2 Healthcare BPO Market Forecast by Regions (2017-2022)
12.2.1 North America Healthcare BPO Market Forecast (2017-2022)
12.2.2 Europe Healthcare BPO Market Forecast (2017-2022)
12.2.3 Asia-Pacific Healthcare BPO Market Forecast (2017-2022)
12.2.4 South America Healthcare BPO Market Forecast (2017-2022)
12.2.5 Middle East and Africa Healthcare BPO Market Forecast (2017-2022)
12.3 Healthcare BPO Market Forecast by Type (2017-2022)
12.4 Healthcare BPO Market Forecast by Application (2017-2022)
13 Sales Channel, Distributors, Traders and Dealers
13.1 Sales Channel
13.1.1 Direct Marketing
13.1.2 Indirect Marketing
13.1.3 Marketing Channel Future Trend
13.2 Distributors, Traders and Dealers
14 Research Findings and Conclusion
15 Appendix
15.1 Methodology
15.2 Analyst Introduction
15.3 Data Source